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Whoo.ly: Facilitating Information Seeking For Hyperlocal Communities Using Social Media

You hear sirens blaring in your neighborhood and, naturally, you are curious about the cause of commotion. Your first reaction might be to turn on the local TV news or go online and check the local newspaper. Unfortunately, unless the issue is of significant importance, your initial search of these media will be probably be …

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Addressing Human Trafficking: Guidelines for Technological Interventions

Two years ago, when I started working on issues related to human trafficking and technology, I was frustrated by how few people recognized the potential of technology to help address the commercial sexual exploitation of children. With the help of a few colleagues at Microsoft Research, I crafted a framework document to think through the …

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The New War Correspondents: The Rise of Civic Media Curation in Urban Warfare

A few weeks ago, while I was visiting a city in northern Mexico, I witnessed some of the drug-related violence people have been experiencing almost every day: several bodies were hung from a bridge and a number of shootouts were reported throughout in the city. As if that was not terrifying enough, I was not able …

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