How Do Users Take Collective Action Against Online Platforms? CHI Honorable Mention

What factors lead users in an online platform to join together in mass collective action to influence those who run the platform? Today, I'm excited to share that my CHI paper on the reddit blackout has received a Best Paper Honorable Mention! (Read the pre-print version of my paper here) When users of online platforms complain, we're often …

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Whoo.ly: Facilitating Information Seeking For Hyperlocal Communities Using Social Media

You hear sirens blaring in your neighborhood and, naturally, you are curious about the cause of commotion. Your first reaction might be to turn on the local TV news or go online and check the local newspaper. Unfortunately, unless the issue is of significant importance, your initial search of these media will be probably be …

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