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Tag: friction

In Defense of Friction

On November 28, 2011December 13, 2011 By Andrés Monroy-HernándezIn Commentary, Reflections, Uncategorized23 Comments

There is no doubt that technology has made my life much easier. I rarely share the romantic view that things were better when human beings used to do the boring tasks that machines now do. For example, I do not think there is much to gain by bringing back the old telephone operators. However, there …

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The Social Media Collective (SMC) is a network of social science and humanistic researchers, part of the Microsoft Research labs in New England and New York. It includes full-time researchers, postdocs, interns, and visitors. Our primary purpose is to bring a sociotechnical perspective to the critical issues of our time. We use empirical and critical methods to study the social, political, and cultural dynamics that shape technologies and their consequences.

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